Cancellation and Refund Policy

Cancellation and Refunds

At AviaFantasyPlay, we strive to deliver a smooth and satisfactory experience for all our users. This policy outlines our processes for cancellations and refunds to ensure clarity and transparency throughout your interactions with us.

Cancellation Policy

You have the option to cancel your account or subscription at any time. To initiate a cancellation, please reach out to our support team using the contact options available on our website or app. Although we aim to process cancellations promptly, certain services may continue to be active until the end of the current billing cycle or subscription period.

Refund Policy

Refunds are available under specific circumstances, as outlined below:

• Subscription Refunds: If you cancel your subscription, you may qualify for a partial refund based on the remaining duration of your subscription. Refunds are typically processed within a reasonable timeframe after your cancellation request is submitted.
• In-App Purchases: Refunds for in-app purchases will be assessed on a case-by-case basis and are subject to our review and approval. If you encounter problems with a purchase or believe you are eligible for a refund, please provide our support team with detailed information regarding the transaction.
• Technical Issues: Should you face technical difficulties that hinder your ability to use our services, please report the issue to our support team. We will investigate the matter and may offer a refund or an alternative solution if appropriate.

Please be aware that certain fees or charges may not be refundable. We reserve the right to deny refund requests that do not adhere to our policy or involve any misuse of our services.

How to Request a Refund

To request a refund, please contact our support team and provide the following details:

• Your account information or order number.
• The reason for your refund request.
• Any relevant documentation or screenshots, if available.

Our support team will evaluate your request and respond within a reasonable timeframe. We appreciate your patience as we work to address your concerns.

By utilizing our services, you confirm that you have read and understood this Cancellation and Refund Policy. We reserve the right to make changes to this policy at any time, with any updates being posted on this page.